Excellence in business practice is about customer focus and innovation, not about size or sales. Applications for the Excellence in Business Practice Award are invited from businesses that can demonstrate excellence and innovation in one or more of the following areas: - Customer service, Business Development or Management Processes.

Entrants for this award are required to provide a written submission outlining the answers to a number of questions and include any plans/ photographs and other supplementary information to give the judges a clear understanding of what makes your development deserve a Fingal Business award.

Click here to download the template for the written submission.
Click here to download the Application Form.
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The template for the written submission is available by email, fax or post from the chamber office (Tel: 8900977) and can be downloaded from the Chamber website: www.fingaldublinchamber.ie 

Written submissions should be completed and 3 copies returned to Fingal Dublin Chamber, by 5.00pm on Wednesday 7th May 2008

N.B. Please note that the judges are aware of the commercial sensitivity of information provided and all submitted material will be treated with the strictest of confidence.

Hertz Europe Service Centre (HESC)which is based in Swords Business Park, Swords, Co. Dublin, was the first ever recipient of a Fingal Business Award, when it received the Best Commercial Premises Award in 2002.

HESC has received many accolades such as the FAS ‘’Excellence Through People and recognition as one of the top 50 Companies to Work for in Ireland. In receiving industry recognised awards and commendations, HESC continues to focus on employee development as an integral part of its drive towards the ultimate customer experience.

A dynamic working environment includes many ergonomic and employee-centered facilities such as electronic workstations, full catering services, a fitness centre and an on-site occupational health service.

HESC now employs 1000 people from across 5 continents.  The Company believes its employees and their cultural diversity are its strength.  It therefore fosters an environment of team work; ensuring employees will be developed and involved at all levels of business.  It provides excellent development and career opportunities including comprehensive self-development programmes, language classes and computer training. 

HESC handles the Corporation’s European customers’ needs, from initial contact and vehicle booking, through to after sales services and financial operations processes.  To assist with this, it utilises a sophisticated pan-European telecommunications network, which enables it to communicate effectively each year with over six million customers.  Hertz maintains the best service levels in the rent-a-car industry.

Hertz Europe Service Centre is delighted to support the Fingal Business Awards 2008 and in particular the Excellence in Business Practice Award.