This
award is open to all service businesses that are
committed to offering the highest levels of customer
care to each and every customer.
This category will be judged by Mystery Shoppers
who will be looking at:
- First Impressions
- Telephone manner
- Acknowledgement and Greeting
- Customer Care
- Services
- Product Knowledge
- General Interaction with the Customer
- Meeting/Exceeding Customer Expectations
This category is open to all service providing
businesses including eg Banks, Hairdressers, Solicitors,
Opticians etc.
To apply please download complete the Application
Form below and return to Fingal Business Awards,
Fingal Dublin Chamber, Chamber Buildings, North
Street, Swords, Co. Dublin by Friday, 23rd March
2007
Mystery visits will be conducted during March
& April 2007.
Click
here to download the Aplication Form.
If you do not have adobe acrobat click
here to download it for free
|
DHL invented the air express industry back in 1969,
the same year that man first walked on the moon, and
has pioneered the industry ever since. Now wholly owned
by Deutsche Post World Net, DHL has expanded and diversified
its product portfolio for customers, while developing
and delivering innovative customer delivery solutions.
DHL combines local experience, knowledge and
understanding with a worldwide network which spans over
220 countries and five continents.
DHL offers and unrivalled end-to-end supply chain solution
– from worldwide air express import & export
services, European & Nationwide road express deliveries,
overnight & next day delivery. sameday and onboard
courier service, supply chain management, pick and pack
services, warehousing and globalmail business.
In 1979 DHL was established in Ireland and now has facilities
in Athlone, Cavan, Cork, Donegal, Dublin, Galway, Kerry,
Limerick, Shannon, Sligo, Tralee, Waterford and Wexford,
with further expansions planned in 2007. With over 2,000
people in Ireland, DHL offers a professional and personalised
service to large, medium and small companies alike.
In 2006, DHL was named Logistics Operator of the Year
at Irelands Transport & Logistics Awards. For further
information on DHL our products, services or partners,
simply visits www.dhl.ie or call 1890 725 725.
With our headquarters and Irish Customer Service Centre
in Swords plus distribution facilities in Santry and
Dublin Airport, DHL is honoured to sponsor the Fingal
Business Awards and in particular the “Customer
Service Award – Service Sector”. DHL - dedicated
to providing the highest quality service to customers.
|
