Excellence
in business practice is about customer focus and
innovation, not about size or sales. Applications
for the Excellence in Business Practice Award
are invited from businesses that can demonstrate
excellence and innovation in one or more of the
following areas: - Customer service, Business
Development or Management Processes.
Entrants for this award are required to provide
a written submission outlining the answers to
a number of questions and include any plans/ photographs
and other supplementary information to give the
judges a clear understanding of what makes your
development deserve a Fingal Dublin Chamber Business
award.
Click
here to download the template for the written
submission.
If you do not have adobe acrobat click
here to download it for free
Written submissions should be
completed and 3 copies returned to Fingal Dublin Chamber, by 5.00pm on Wednesday, 4th April 2007.
N.B. Please note that the
judges are aware of the commercial sensitivity
of information provided and all submitted material
will be treated with the strictest of confidence.
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Hertz Europe Service Centre (HESC)which is based
in Swords Business Park, Swords, Co. Dublin, was the
first ever recipient of a Fingal Business Award, when
it received the Best Commercial Premises Award in 2002.
HESC has received many accolades such as the FAS ‘’Excellence
Through People and recognition as one of the top 50
Companies to Work for in Ireland. In receiving industry
recognised awards and commendations, HESC continues
to focus on employee development as an integral part
of its drive towards the ultimate customer experience.
A dynamic working environment includes many ergonomic
and employee-centered facilities such as electronic
workstations, full catering services, a fitness centre
and an on-site occupational health service.
HESC now employs 1200 people from across 5 continents.
The Company believes its employees and their cultural
diversity are its strength. It therefore fosters an
environment of team work; ensuring employees will be
developed and involved at all levels of business. It
provides excellent development and career opportunities
including comprehensive self-development programmes,
language classes and computer training.
HESC handles the Corporation’s European customers’
needs, from initial contact and vehicle booking, through
to after sales services and financial operations processes.
To assist with this, it utilises a sophisticated pan-European
telecommunications network, which enables it to communicate
effectively each year with over six million customers.
Hertz maintains the best service levels in the rent-a-car
industry.
Hertz Europe Service Centre is delighted to support
the Fingal Business Awards 2007 and in particular the
Excellence in Business Practice Award.
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